Job Type :
Full-time
Essential Duties and Responsibilities :
3. ANALYSIS OF POSITION
A. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. MANAGES the daily operations of the Passport and Records Management Units of the department; supervises Heads of Unit in of each section; guides and directs them as it relates to addressing matters such as public queries, public concerns and other issues with a view to having such issues resolved in a professional manner; conducts regular meetings with staff to discuss the department’s overall performance and provide timely feedback on related matters.
2. ASSISTS in developing and implementing Strategic and Operational plans and programmes and converting the same into annual objectives and work plans for respective Unit; monitors and evaluates work plans for effective and efficient execution.
3. OVERSEES the administration and execution of laws, regulations and policies which governs the functions of the department; establish procedures for the effective implementation of policy directives for the department.
4. ADVISES and provides direct support to the Director, Nationality and Passport on all matters relating to nationality and passport including policy formulation and development of program geared towards the achievement of specific goals or plans.
5. ASSISTS with the preparation of the Annual Budget in order to ensure availability of funds necessary for the implementation of programmes and projects such as.
6. ENSURES that all passport applications including those from foreign missions are processed in a timely and effective manner; approves application for passports.
7. LIAISES with the Senior Immigration and Immigration Officers In-Charge of a District Offices in respect of nationality and passport services provided in the districts; conducts periodic visits to such offices and makes timely interventions to ensure that service delivery is at its optimal.
8. DEVELOPS operational manuals that outline procedures, give directions and establish internal consistency in processes for the issuance of passports, border crossing cards, border passes and permits; and for the granting of permanent residency and Belizean citizenship.
9. WORKS in partnership with Head of Units in assessing, organizing, scheduling and
conducting in-house training for staff in order to ensure that staff possesses the skills required to effectively perform their duties.
10. COMPILES and updates training manuals, booklets and brochures for the department in
order to ensure staff has access to up-to-date descriptions of procedures and processes.
11. DIRECTS or undertakes the compilation, preparation and submission of all statistical information and activity reports and other relevant information pertaining to passport and records management to the Director.
12. LIAISES and collaborates with relevant personnel in other government ministries, departments (including the Department of Border Management and Immigration Services and Refugees Department), non-governmental agencies, regional and international organizations with regard to programmes and/or other related matters.
13. COORDINATES with Finance and Administrative officer on matters related to budget
preparation and human resource needs.
14. SETS major job objectives for subordinates and appraises performance against same;
develops and implements performance improvement plans for each subordinate.
Reporting Responsibility :
Assistant Director, Nationality and Passport Department will report to the Director, Nationality and Passport Department.
Accountable for :
Nationality Officer & Administrative Assistant