The Social Worker (Employee Assistance Programme) is required to provide mid-level professional services in support of the Employee Assistance Programme (EAP) by assisting employees whose personal or work- related challenges adversely affect their productivity. The incumbent functions under the direct supervision of the Coordinator, EAP and supports the EAP Unit by assisting in the development, coordination and implementation of activities relating to the psychosocial, wellness and welfare needs of employees. The Social Worker (Employee Assistance Programme) manages small caseloads, providing consultation sessions to staff, supervisors and managers to resolve performance issues and minimize workplace stress, while utilizing strategies to improve communication and morale. The incumbent further assists with the preparation of training catalogues and manuals; facilitation of workshops and psycho-educational seminars/webinars, and other initiatives; and actively participates in promotional activities of the EAP Unit to improve organizational culture and promote personal wellbeing and job productivity. The incumbent is required to work in collaborative partnership with employees of the Public Service, acting as intake officer where necessary and providing crisis assessment. The officer is expected to foster teamwork, and demonstrate excellent interpersonal skills, operating in a manner that is respectful, confidential, and ethical. The incumbent must display excellent oral and written communication skills necessary to interact productively with both junior and senior personnel, senior managers within the various government ministries/departments, representatives of non-governmental organizations, including EAP Practitioners and other stakeholders.

The successful applicant will be subject to Belize Constitution (Public Service) Regulations 2014, Financial and Stores Orders, Finance and Audit (Reform) Act and any other instructions which may be issued from time to time.

• Recognized Bachelor’s Degree in Social Work, Counselling, Clinical or Industrial Psychology, Family Therapy or related Social Science. PLUS • At least three (3) years’ post-degree experience in client intake and engagement, case management, social welfare and wellbeing. Experience working with at-risk population and making referrals. Ability to establish and maintain effective professional relationships with clients; ability to maintain a calm and objective demeanour during periods of stress, pressure and/or in crisis situations, and being able to defuse volatile situations.

• Specialized training in principles, methodologies, ethics, and clinical techniques involved in social work. Knowledge of laws, regulations, policies, and procedures governing counselling and social service programmes; knowledge of a wide range of community resources, outside agencies and the services they provide. Specialized proficiency in the use of computer application for word processing, spreadsheet development, electronic form creation and related.