Information Technology Technician II
Full-time
Job View : 139
Job Apply : 11
Job Salary Range
$ GOB Pay Scale 12 - Fixed Per Year
Gender
Does not matter
Managerial Level
Non-Management
Job Category
Other Technical
Minimum Experience
1 Year
Degree Title
Associate's Degree in Information Technology
Overview
Department :
Headquarters
Sub Category :
Technical Support I
Job Type :
Full-time
Essential Duties and Responsibilities :
1. Technical Support & Maintenance
• Provide first-level technical support to end-users via helpdesk and remote assistance.
• Troubleshoot and resolve hardware, software, and network issues.
• Maintain, update, and repair IT systems, including desktops, servers, printers, and network devices.
2. Software Installation & Management
• Install, configure, and update operating systems and software applications.
• Ensure all antivirus and security software are installed, configured, and regularly updated.
• Manage software licenses and ensure compliance with policies.
3. Hardware Installation & Maintenance
• Set up and configure new computer systems, including desktops, laptops, printers, and scanners.
• Diagnose and repair faulty hardware and peripherals.
• Maintain an inventory of computer hardware and peripherals.
4. Network Administration Support
• Assist in maintaining wired and wireless networks.
• Install and patch network cables as required.
• Support the maintenance and security of the network infrastructure.
5. Data Backup & Security
• Assist in setting up and maintaining backup systems for file servers and office computers.
• Support the implementation of cybersecurity measures to protect IT infrastructure.
• Keep an inventory of original software and drivers.
6. User Training & Documentation
• Assist in training personnel in new hardware and software applications.
• Provide clear and useful communication regarding IT support.
• Document troubleshooting processes and create user guides where necessary.
7. Logistics & Inventory Management
• Transport IT equipment and supplies as needed for repairs and maintenance.
• Assist in managing a warehouse inventory of computer parts and accessories.
• Ensure proper storage and organization of IT assets.
8. Special IT Projects & Upgrades
• Support IT infrastructure expansion and upgrades.
• Research new technologies and provide recommendations for system improvements.
Reporting Responsibility :
System Administrator II
Accountable for :
-
Employment Type :
Permanent Establish
Required Travel :
Comments :
MINISTRY OF ECONOMIC TRANSFORMATION
Posted :
2025-10-08
Requirements
Minimum Education :
Associate Degree
Managerial Level :
Non-Management
Status
No of Jobs :
1
Start Publishing :
2025-10-08
Stop Publishing :
2025-10-23
Basic Purpose of Position
The IT Technician II assists the System Administrator in maintaining and managing the Ministry's IT infrastructure. The role involves supporting hardware and software systems, troubleshooting technical issues, and ensuring the smooth operation of IT services within the Ministry and its associated projects.
Conditions of Service
Belize Constitution (Public Service) Regulations, 2014, Financial and Stores Orders, Finance and Audit (Reform) Act and any other instructions which may be issued from time to time.
Qualifications/Experience
Desirable: Associate's Degree in Information Technology or related field with 0—2 years of experience.
Essential: High School Diploma with at least 3 years of experience, OR
Certification in a related IT field with at least 2 years of experience.
Competencies/Skills
SKILL
Experience in troubleshooting hardware and software issues.
Knowledge of Windows operating systems and server environments.
Job apply as a visitor
Application ends in 2025-10-23
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